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Design Thinking workshop

Our two-day Design Thinking workshops in Cornwall combine practical tools with a reflective coastal setting.

Two-day Design Thinking workshop

Join experienced service designers Kathryn and Robert Woolf for an immersive two-day workshop designed to help you and your team:

  • Rethink how you approach complex problems
  • Generate fresh, practical ideas
  • Prototype and test with confidence
  • SupportBuild a culture of collaboration and creativity

If you’re looking to tackle complex challenges and design with purpose, this hands-on training will give you the tools and confidence to make it happen.

You’ll learn how to rethink how you solve problems and create solutions; whether focused on a real project of your choosing or a broader challenge your team is facing.

Ideal for those working in public services, community development or organisational strategy, this workshop equips you with a practical toolkit and know-how for real-world problem-solving.

What to expect

Guided by the proven Double Diamond design framework, this immersive experience blends expert instruction with interactive exercises, collaborative learning and hands-on application.

Over two energising days, you’ll learn how to:

  • Master the core stages of Design Thinking.
  • Frame and reframe complex problems.
  • Build empathy with users and stakeholders.
  • Generate and prioritise innovative ideas.
  • Rapidly prototype and test solutions.
  • Measure value and social impact (SROI).
  • Apply design methods to your own work.

Workshop highlights

  • Expert-led training grounded in real case studies.
  • Deep dives into the Discover, Define, Develop and Deliver phases.
  • Open discussions tailored to your challenges.
  • Optional coastal walks to reflect, connect and recharge.
  • Relaxed evening social at a local venue to keep ideas flowing.

Who should attend?

Professionals, changemakers and community leaders - anyone eager to bring more creativity and collaboration to problem-solving. No prior design experience is needed - just curiosity and an open mind.

Benefits to participants

  • Gain a practical, human-centred design toolkit.
  • Build confidence tackling complex challenges creatively.
  • Strengthen collaboration and facilitation skills.
  • Leave with actionable solutions and strategies ready to implement.
  • Enjoy time for wellbeing and reflection with optional Walk & Talk.

 

Location: St Agnes, Cornwall

This is an intimate, high-impact workshop designed for just four participants (ideally a single team of four) ensuring focused support, collaboration and space to work deeply on real challenges.

The workshops are extremely limited, so don’t miss your chance to take part. Contact Kathryn or Robert for more details.

View their profiles:

Made Open team

View member profile "Kathryn Woolf"

Kathryn Woolf

Head of Customer Experience

Hi, I’m Kathryn. I lead marketing and customer experience at Made Open. With a background...

Made Open team

View member profile "Robert Woolf"

Robert Woolf

Founder

Hello! As the founder and co-owner of Made Open, I've spent over 20 years as CEO, blending service...

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